Privacy Policy  

Effective Date: 12-08-2025

Introduction

HI Roots Realty (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hirootsrentals.com, use our services, or communicate with us via SMS or other channels.

Information We Collect

We may collect the following types of personal information:
  • Contact Information: Name, email address, phone number, mailing address
  • Rental Application Data: Employment history, income, references, and other relevant details
  • Account Information: Login credentials for tenant or owner portals
  • Communication Data: Messages sent via contact forms, email, or SMS
  • Usage Data: IP address, browser type, pages visited, and other analytics

SMS Communications

By submitting your phone number through our website or rental application, you consent to receive SMS messages from HI Roots Realty related to property listings, rental applications, appointment reminders, and service updates.
  • Message frequency may vary depending on your interactions.
  • Standard message and data rates may apply.
  • You may opt out at any time by replying “STOP” to any SMS message.

    How We Use Your Information

    We use your information to:
    • Respond to inquiries and provide customer support
    • Process rental applications and manage properties
    • Send updates, alerts, and promotional messages (with consent)
    • Improve website functionality and user experience
    • Comply with legal obligations

       Sharing Your Information

      We do not sell your personal information. We may share it with:
      • Service providers who assist in operations (e.g., payment processors, maintenance contractors)
      • Legal authorities if required by law
      • Third-party platforms used for communication (e.g., SMS gateways)
      All third-party partners are required to maintain the confidentiality and security of your data.

      Data Security

      We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

      Your Choice

      You have the right to:
      • Access, update, or delete your personal information
      • Opt out of marketing communications
      • Withdraw consent for SMS messaging at any time
      To exercise these rights, contact us at info@hirootsrealty.com.

      Cookies Polics

      We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.
      What Are Cookies?
      Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and improve site functionality.
      Types of Cookies We Use:
      • Essential Cookies: Required for basic site operations (e.g., login, navigation)
      • Performance Cookies: Help us understand how visitors interact with our site
      • Functionality Cookies: Remember your preferences and settings
      • Marketing Cookies: May be used to deliver relevant ads or track campaign performance
      Managing Cookies:
      You can control or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

      Children’s Privacy

      Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

      Changes to This Policy

      We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

       Contact Us

      f you have any questions or concerns about this Privacy Policy, please contact:
      HI Roots Realty
      • 📍 95-433 Kahaikahai Pl, Mililani Town, HI 96789
      • 📞 (808) 292-8071
      • 📧 info@hirootsrealty.com
      Would you like a matching Terms of Service page next? That’s also helpful for GHL verification.